CrochetStudio is operated by Swecraftcorner. We want you to be happy with your Pro subscription, so we offer a straightforward money-back guarantee.
14-day money-back guarantee
If CrochetStudio Pro is not right for you, you can request a full refund within 14 days of your order date. This applies to both the monthly and the yearly plan, and you do not need to explain why.
How to request a refund
Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all CrochetStudio orders. To request one, either:
- visit paddle.net and look up your order with the email you used at checkout; or
- email us at support@swecraftcorner.com and we will arrange it for you.
Once approved, the money goes back to your original payment method. Your bank usually shows it within 5–10 working days.
Cancelling instead of refunding
You can cancel Pro at any time from the Pro box in your library. Cancelling stops the next renewal, and your Pro features stay active until the end of the period you have already paid for. Your patterns, photos and Word downloads remain available on the free plan.
Renewals and later periods
Beyond the 14-day window, a renewal payment is not automatically refundable, but please get in touch anyway — if something went wrong, such as a renewal you did not expect or a problem with the service, we will look at it and do what is fair. Paddle may also grant refunds under its own refund policy.
Questions
Write to support@swecraftcorner.com and we will answer. You may also want to read our Terms & Conditions and Privacy Notice.